2 Options for Easy Returns

  1. FREE EXCHANGES AND FREE RETURNS FOR STORE CREDIT- Return using a free pre-paid shipping label for store credit, or use your credit right away to exchange for a different size or different item! Your exchange will be processed as soon as we see your return is headed back to us
  2. RETURNS FOR REFUNDS - Return for a refund using a pre-paid shipping label less a single $8.95 label fee
Some products are only returnable for store credit or exchange, and some are final sale, these products will specify in the product description. Doorbusters, final sale items, jewelry, and international orders are final sale and cannot be returned

Holiday Returns

To accommodate holiday deals and gift giving, eligible orders made between November 10 and December 11 may be returned past the 30 day policy, up until January 10th. Our regular 30 day return policy will resume on December 12 for all orders. If you have problems getting a return label, please email us at info@fehrnvi.com

Return Policies
  • We offer a generous 30 day day return policy from the day your order is shipped
  • Original shipping costs are not refunded
  • Items must be shipped back within 14 days or requesting your return label
  • If an order is damaged or lost, please contact us within 7 days of your order delivery date
Return Conditions
  • Please take care not to damage items with makeup or deodorant, if an item is unable to resell, only store credit will be issued.
  • The items must be new, unwashed, unworn, free of odors, free of animal hair, free of makeup, and with attached tags (if applicable)
  • Swimwear cannot be returned if inner liner is missing
  • Shoes must be returned in original box in a shipping box, please be careful not to scuff shoes when trying on
  • Due to the nature of jewelry, we cannot accept jewelry returns