Fehrnvi Returns
2 Options for Easy Returns
- FREE exchanges & FREE returns for store credit- Return using a free pre-paid shipping label for store credit, or use your credit right away to exchange for a different size or different item!
- RETURNS FOR REFUNDS - Return for a refund using a pre-paid shipping label less a single $8.95 label fee
When will my return be processed?
Exchanges - Your new order will be created and processed as soon as you drop off your return at the carrier
Returns for store credit or refunds - You will be issued your store credit/refund as soon as your package is delivered to us
Sale items can only be returned for store credit or exchanged, final sale items are considered final sale.
Return Policies
- We offer a generous 30 day day return policy from the day your order is shipped
- Original shipping costs are not refunded
- Items must be shipped back within 14 days or requesting your return label
- If an order is damaged or lost, please contact us within 7 days of your order delivery date
- International customers are welcome to return for a refund minus the cost of the return shipping label
Return Conditions
- Please take care not to damage items with makeup or deodorant, if an item is unable to resell, only store credit will be issued.
- The items must be new, unwashed, unworn, free of odors, free of animal hair, free of makeup, and with attached tags (if applicable)
- Swimwear cannot be returned if inner liner is missing
- Shoes must be returned in original box in a shipping box, please be careful not to scuff shoes when trying on
