Fehrnvi Returns

2 Options for Easy Returns

  1. FREE exchanges & FREE returns for store credit- Return using a free pre-paid shipping label for store credit, or use your credit right away to exchange for a different size or different item!
  2. RETURNS FOR REFUNDS - Return for a refund using a pre-paid shipping label less a single $8.95 label fee
When will my return be processed? 
Exchanges - Your new order will be created and processed as soon as you drop off your return at the carrier
Returns for store credit or refunds - You will be issued your store credit/refund as soon as your package is delivered to us


Return Policies
  • We offer a generous 30 day day return policy from the day your order is shipped
  • Original shipping costs are not refunded
  • Items must be shipped back within 14 days or requesting your return label
  • If an order is damaged or lost, please contact us within 7 days of your order delivery date
  • International customers are welcome to return for a refund minus the cost of the return shipping label

Sale Items

Depending on the item, sale items are either eligible to be returned for store credit, or are considered final sale. Each product will specify on the product page whether it can be returned or not.


Return Conditions
  • Please take care not to damage items with makeup or deodorant, if an item is unable to resell, only store credit will be issued.
  • The items must be new, unwashed, unworn, free of odors, free of animal hair, free of makeup, and with attached tags (if applicable)
  • Swimwear cannot be returned if inner liner is missing
  • Shoes must be returned in original box in a shipping box, please be careful not to scuff shoes when trying on