Fehrnvi Returns

2 Options for Easy Returns

  1. FREE exchanges & FREE returns for store credit- Return using a free pre-paid shipping label for store credit, or use your credit right away to exchange for a different size or different item!
  2. RETURNS FOR REFUNDS - Return for a refund using a pre-paid shipping label less a single $8.95 label fee
When will my return be processed? 
Exchanges - Your new order will be created and processed as soon as you drop off your return at the carrier
Returns for store credit or refunds - You will be issued your store credit/refund as soon as your package is delivered to us
Sale items can only be returned for store credit or exchanged, final sale items are considered final sale.

 

Return Policies
  • We offer a generous 30 day day return policy from the day your order is shipped
  • Original shipping costs are not refunded
  • Items must be shipped back within 14 days or requesting your return label
  • If an order is damaged or lost, please contact us within 7 days of your order delivery date
  • International customers are welcome to return for a refund minus the cost of the return shipping label
Return Conditions
  • Please take care not to damage items with makeup or deodorant, if an item is unable to resell, only store credit will be issued.
  • The items must be new, unwashed, unworn, free of odors, free of animal hair, free of makeup, and with attached tags (if applicable)
  • Swimwear cannot be returned if inner liner is missing
  • Shoes must be returned in original box in a shipping box, please be careful not to scuff shoes when trying on